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SHIPPING

We process your orders Sunday to Thursday. For Any orders placed on Friday or Saturday, the order processing procedure will begin from Sunday. For Any orders placed on a public holiday followed by Sunday through Thursday, the order processing procedure will begin the very next day. For Any orders placed on a public holiday falling on a Friday, the order processing procedure will begin from Sunday.
If you cannot be available to accept delivery of the order, you may arrange for an alternative delivery date or be given additional information about the collection of your order from the courier company.
You can expect your order to be delivered within 2-3 business days for orders within UAE.
You can expect your order to be delivered within 5-7 business days for orders outside UAE (Saudi Arabia, Oman, Bahrain, Kuwait). For orders outside UAE, we urge you to check the possibility of delivery to your location. In case of any queries, kindly contact our customer service team at +971-(52)-4458828 or email us at info@moonstoneaccessories.com
Additional charges may apply for deliveries outside Dubai: Abu Dhabi, Al Ain, Ajman, Dubai, Fujairah, Ras Al Khaimah and Sharjah. Should any additional charges apply to your order, a member of our team will get in touch with you and let you know before your order is dispatched. For more information please contact us.
All prices displayed on website are excluding VAT. 5% VAT will be charged during checkout.
If the desired product is out of stock, we will contact you via phone or e-mail to make arrangements.
Note: We reserve the rights to change any policies and procedures at any time, without prior notice.

DELIVERY/SHIPPING POLICY

  • Local – AED 20 or free for order above 150 AED.
  • International and GCC countries – AED 50 or free for order above 1000 AED.